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Principles of Operations Management is written by Jay H. Heizer and published by Pearson Educación. It's available with International Standard Book Number or ISBN identification 9702605253 (ISBN 10) and 9789702605256 (ISBN 13).
In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR