Reading and Writing Public Documents

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Reading and Writing Public Documents is written by Daniël Janssen and published by John Benjamins Publishing. It's available with International Standard Book Number or ISBN identification 9027232016 (ISBN 10) and 9789027232014 (ISBN 13).

Annotation Government documents--forms, brochures, letters, and policy papers--that are difficult to understand create problems both for the public they're intended to help and for government agencies. In this collection, researchers from five universities in the Netherlands survey recurring problems in government documents and offer possible solutions. The contributors are linguists, document designers, and other communication experts who have studied public documents both empirically and from a design point of view. Though the subject is Dutch documents, the text is in English, and the work may be of interest to those investigating government communication in other nations as well as those who produce similar documents in the private sector. Annotation c. Book News, Inc., Portland, OR (booknews.com).