Serviceology for Designing the Future

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Serviceology for Designing the Future is written by Takashi Maeno and published by Springer. It's available with International Standard Book Number or ISBN identification 4431558616 (ISBN 10) and 9784431558613 (ISBN 13).

This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14–16, 2014. This book helps readers to understand serviceology, which tackles with a broad range of services, the globalization of the economy and also enhances the quality of life of local residents.