Process Measurement in Business Process Management

Know about the book -

Process Measurement in Business Process Management is written by Joachim Melcher and published by KIT Scientific Publishing. It's available with International Standard Book Number or ISBN identification 3866447892 (ISBN 10) and 9783866447899 (ISBN 13).

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.