A Semantic Wiki-based Platform for IT Service Management
- Kleiner, Frank
Paperback & Hardcover deals ―
Amazon IndiaGOFlipkart GOSnapdealGOSapnaOnlineGOJain Book AgencyGOBooks Wagon₹6,370Book ChorGOCrosswordGODC BooksGOe-book & Audiobook deals ―
Amazon India GOGoogle Play Books ₹0Audible GO* Price may vary from time to time.
* GO = We're not able to fetch the price (please check manually visiting the website).
Know about the book -
A Semantic Wiki-based Platform for IT Service Management is written by Kleiner, Frank and published by KIT Scientific Publishing. It's available with International Standard Book Number or ISBN identification 3731503336 (ISBN 10) and 9783731503330 (ISBN 13).
The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.
