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Managing Information Quality is written by Martin J. Eppler and published by Springer Science & Business Media. It's available with International Standard Book Number or ISBN identification 3540322256 (ISBN 10) and 9783540322252 (ISBN 13).
The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.