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Systems, Software and Services Process Improvement is written by Christian Kreiner and published by Springer. It's available with International Standard Book Number or ISBN identification 331944817X (ISBN 10) and 9783319448176 (ISBN 13).
This volume constitutes the refereed proceedings of the 23rd EuroSPI conference, held in Graz, Austria, in September 2016.The 15 revised full papers presented together with 14 selected key notes and workshop papers were carefully reviewed and selected from 51 submissions. They are organized in topical sections on SPI and the ISO/IEC 29110 standard; communication and team issues in SPI; SPI and assessment; SPI in secure and safety critical environments; SPI initiatives; GamifySPI; functional safety; supporting innovation and improvement.