Virtual Agents & Avatars
- Nava A. Shaked
- Detlev Artelt
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Know about the book -
Virtual Agents & Avatars is written by Nava A. Shaked and published by Springer. It's available with International Standard Book Number or ISBN identification 3319116851 (ISBN 10) and 9783319116853 (ISBN 13).
The book provides an look at the role of Avatars and Virtual Agents in the delivery of healthcare. It also closely examines the rate of patient satisfaction with such avatars and virtual agents at various stages of healthcare delivery. This book discusses the evolution of health care with respect to customer service. The author then covers the industry changes in respect to patient-care provider relations & customer satisfaction. Presents a look at how content and technological aspects must be taken into consideration for design & usability purposes.
