Library User Metaphors and Services(English, Electronic book text, Johannsen Carl Gustav)

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Library User Metaphors and Services(English, Electronic book text, Johannsen Carl Gustav) is written by Johannsen Carl Gustav and published by De Gruyter. It's available with International Standard Book Number or ISBN identification 3110418541 (ISBN 10) and 9783110418545 (ISBN 13).

How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.