Creating a Culture

Creating a Culture

  • Nick Vlahos
Publisher:ISBN 13: 9781981647408ISBN 10: 1981647406

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Creating a Culture is written by Nick Vlahos and published by . It's available with International Standard Book Number or ISBN identification 1981647406 (ISBN 10) and 9781981647408 (ISBN 13).

The food-service industry is nothing if not competitive. Without an exceptional reputation and a cadre of loyal patrons, a restaurant will eventually fail and be replaced by a more efficient rival. Workplace culture is what makes the difference between success and failure for many food-service companies. A culture based on teamwork and respect helps your restaurant both deliver a quality product and offer patrons an enjoyable experience they will want to repeat. And workplace culture begins with positive, effective leadership. Food-service veteran Nick Vlahos walks managers through the steps needed to develop a thriving work culture. Starting with the need for optimal interaction among management, staff, and customers, Vlahos reveals the three phases in a manager's transformation from a boss to a leader, how the two states differ, and the difference between recruiting staff under the "baby blanket syndrome" instead of the more efficient farm system. Whether you're contending with a toxic work environment or want to fine-tune your leadership skills, Creating a Culture provides the managerial advice you need to keep your business moving forward. A food-service business lives or dies on the quality of its workplace culture. Make sure yours is ideal.