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Listening for Sales Results is written by Dianna Booher and published by AudioInk. It's available with International Standard Book Number or ISBN identification 1935124188 (ISBN 10) and 9781935124184 (ISBN 13).
Do people describe you as a good listener? Every skilled listener is a master at asking the right questions of the right people. The rules for active listening are changing rapidly with the advance of technology. This book is a handy business communication resource to listen effectively, communicate tactfully, and sell confidently in a global economy. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for mobile, social media and digital communications on the go. Learn to ask questions skillfully to your advantage. Excellent listening skills are a key factor in closing big sales, and this resource for salespeople will take the guesswork out of how to really hear your customers.