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Global Services(English, Paperback, Kobayashi-Hillary Mark Dr) is written by Kobayashi-Hillary Mark Dr and published by BCS Learning & Development Limited. It's available with International Standard Book Number or ISBN identification 1902505832 (ISBN 10) and 9781902505831 (ISBN 13).
The book examines the current situation and likely future developments in the global services marketplace. It applies the lessons learned from other industries to the IT services arena. The book recognizes that offshoring is a category of the international trade in services, and a natural development in the ongoing globalization of trade and commerce, rather than a novelty to be feared. It is aimed at an international audience of executives, board level and senior management and at ICT vendors.