Celebrate Customer Service
- Rick Crandall
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Know about the book -
Celebrate Customer Service is written by Rick Crandall and published by . It's available with International Standard Book Number or ISBN identification 1890777064 (ISBN 10) and 9781890777067 (ISBN 13).
If everyone acknowledges the importance of customer service, why is service so bad in practice? This book starts with proof that providing great service is your customers is worth a lot to you, while providing merely good service is worth little.
