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The Joy of Ushers and Hospitality Ministers is written by Gretchen Hailer and published by Resurrection Press. It's available with International Standard Book Number or ISBN identification 1878718606 (ISBN 10) and 9781878718600 (ISBN 13).
In six short chapters, parish hospitality ministers share ways (based on their own successes and failures) to make your parish a place of Welcome, Comfort, Participation, Safety, Challenge and Thanksgiving.