Research Handbook on Services Management
- Davis, Mark M.
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Know about the book -
Research Handbook on Services Management is written by Davis, Mark M. and published by Edward Elgar Publishing. It's available with International Standard Book Number or ISBN identification 1800375654 (ISBN 10) and 9781800375659 (ISBN 13).
This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field.
