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Productivity, Innovation and Knowledge in Services is written by J. Gadrey and published by Edward Elgar Publishing. It's available with International Standard Book Number or ISBN identification 1781950202 (ISBN 10) and 9781781950203 (ISBN 13).
Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a conceptual re-working of the ways in which these are measured. They also highlight the important role of knowledge in the production system and in doing so make an important contribution to a key debate which has emerged in the social sciences in recent years.