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Activate Your Inner Shark is written by Ron Henderson and published by . It's available with International Standard Book Number or ISBN identification 1734215518 (ISBN 10) and 9781734215519 (ISBN 13).
In Activate Your Inner Shark, Ron Henderson shares customer service strategies that are innovative and engaging. Ron explains how mental preparedness and self-staging can take you from ho-hum service delivery to being a customer service superstar. His 40 years of experience in the service industry has taught him what works and what doesn't. Ron writes in an easy-to-read fashion and cuts straight to the heart of delivering service strategies that bring customers back. Applying his methods can activate your inner shark so you can encounter challenges without feeling overwhelmed. Discover how to create and maintain a positive attitude. Develop the self-staging skills Ron shares and learn to be joyful even after encountering your most difficult customer. You can deliver excellent customer service, which can lead to more rewarding experiences in both your professional and personal life.