New Challenges, Emerging Practices and Global Outlook in Service Management

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New Challenges, Emerging Practices and Global Outlook in Service Management is written by Prof (Dr.) Pankaj Kumar Tyagi and published by Shineeks Publishers. It's available with International Standard Book Number or ISBN identification 1632789337 (ISBN 10) and 9781632789334 (ISBN 13).

The New Challenges, Emerging Practices and Global Outlook in Service Management book attempts to focus on the strategies, techniques, and approaches that need to be practiced in the service industry to recover the lost businesses and discover new ones. This book elaborates on some of the significant trends and challenges expected to impact various service industry sectors. Service management challenges are ticking time bombs waiting to go off. One wrong move can blow the customer satisfaction levels, field service efficiency, and employee productivity to smithereens. The book gives an insight on solutions to these challenges with the help of technology, automation and other medium. The book also touches upon changes in service management after pandemic including focus on sustainability, Health and wellness