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Cases on Online Discussion and Interaction: Experiences and Outcomes is written by Shedletsky, Leonard and published by IGI Global. It's available with International Standard Book Number or ISBN identification 161520864X (ISBN 10) and 9781615208647 (ISBN 13).
"This book gives readers a better idea of what is likely to facilitate discussion online, what is likely to encourage collaborative meaning-making, what is likely to encourage productive, supportive, engaged discussion, and what is likely to foster critical thinking"--Provided by publisher.