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Service Intelligence and Service Science: Evolutionary Technologies and Challenges is written by Leung, Ho-fung and published by IGI Global. It's available with International Standard Book Number or ISBN identification 1615208208 (ISBN 10) and 9781615208203 (ISBN 13).
"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.