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Terms of Engagement is written by Richard H. Axelrod and published by . It's available with International Standard Book Number or ISBN identification 1609941950 (ISBN 10) and 9781609941956 (ISBN 13).
Building engagement is crucial for every organization. But the traditional top-down coercive change management paradigm-in which leaders "light a fire" under employees-actually discourages engagement. Richard Axelrod offers a better way. After debunking six common change management myths, he offers a proven, practical strategy for getting everyone-not just select committees or working groups-enthusiastically committed to organizational transformation. This revised edition features new interviews-everyone from the vice president of global citizenship at Cirque du Soleil to a Best Buy clerk-and new neuroscience findings that support Axelrod's model. It also shows how you can foster engagement through everyday conversations, staff meetings, and work design.