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Working in the Service Society is written by Cameron Lynne Macdonald and published by Temple University Press. It's available with International Standard Book Number or ISBN identification 1566394805 (ISBN 10) and 9781566394802 (ISBN 13).
Essays and case studies on "the problems of organizing and new models of unionism ... in the context of women's work culture, multiracial workplaces, contingent and part-time work, and participatory innovations to improve service and experience of work simultaneously."--Back cover.