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Coaching Up and Down the Generations(English, Paperback, Haneberg Lisa) is written by Haneberg Lisa and published by American Society for Training & Development. It's available with International Standard Book Number or ISBN identification 1562867199 (ISBN 10) and 9781562867195 (ISBN 13).
Presents the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providing accountability and structure. It provides insight into generational differences that can make communication difficult and coaching impossible. Focusing on the challenges presented by a workforce characterized by multiple generations, it provides an overview of how different generations experience their formative years and how these differences affect the ways they think and express themselves.