Winning at Social Customer Care
- Dan Gingiss
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Know about the book -
Winning at Social Customer Care is written by Dan Gingiss and published by Createspace Independent Publishing Platform. It's available with International Standard Book Number or ISBN identification 1542732387 (ISBN 10) and 9781542732383 (ISBN 13).
"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experience. This book teaches you how top brands are "winning" at customer service in social media, and provides the tools to do the same at your company."--
