Mediating Interpersonal and Small Group Conflict

Know about the book -

Mediating Interpersonal and Small Group Conflict is written by Cheryl A. Picard and published by Dundurn. It's available with International Standard Book Number or ISBN identification 1459725824 (ISBN 10) and 9781459725829 (ISBN 13).

This is a guide to the theory and practice of mediation. It sets out a systematic approach to the use of mediation and to assuming the role of mediator. This book will be one of value to individuals interested in becoming mediators, to parties in conflict considering recourse to mediation to resolve issues, to students studying mediation as a dispute resolution alternative, to professionals who use mediation techniques in their day-to-day work, and to practising mediators who wish to expand and update their skills.