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Feedback Toolkit(English, Paperback, Maurer Rick) is written by Maurer Rick and published by Taylor & Francis Inc. It's available with International Standard Book Number or ISBN identification 1439840938 (ISBN 10) and 9781439840931 (ISBN 13).
This book provides expert guidance on using feedback as a performance improvement tool. It includes many simple tools readers can use to improve feedback in their work unit. The book suggests that feedback works best when the giver and receiver realize that they are in a dance together.