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Implementing the IT Balanced Scorecard is written by Jessica Keyes and published by CRC Press. It's available with International Standard Book Number or ISBN identification 1420031341 (ISBN 10) and 9781420031348 (ISBN 13).
The goals of an IT balanced scorecard include the alignment of IT plans with business objectives, the establishment of measures of IT effectiveness, the directing of employee efforts toward IT objectives, the improved performance of technology, and the achievement of balanced results across stakeholder groups. CIOs, CTOs, and other technical manage