Effective Crisis Communication

Know about the book -

Effective Crisis Communication is written by Robert R. Ulmer and published by SAGE Publications. It's available with International Standard Book Number or ISBN identification 1412980348 (ISBN 10) and 9781412980340 (ISBN 13).

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.