Emotional Labor and Crisis Response
- Sharon H. Mastracci
- Mary E. Guy
- Meredith A. Newman
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Know about the book -
Emotional Labor and Crisis Response is written by Sharon H. Mastracci and published by Routledge. It's available with International Standard Book Number or ISBN identification 1317472128 (ISBN 10) and 9781317472124 (ISBN 13).
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
