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The Promise of Representative Bureaucracy: Diversity and Responsiveness in a Government Agency is written by Sally Coleman Selden and published by Routledge. It's available with International Standard Book Number or ISBN identification 1317455126 (ISBN 10) and 9781317455127 (ISBN 13).
This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.