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Service Industries Marketing is written by Mark Gabbott and published by Routledge. It's available with International Standard Book Number or ISBN identification 1135228906 (ISBN 10) and 9781135228903 (ISBN 13).
This book covers a wide spectrum of topics, service contexts and methodologies and reflects the broad range of current services research. Its aim is to provide an eclectic overview of services marketing by including papers that demonstrate the breadth and depth of research in this area, and it reflects the international scope and the strength of the discipline as we enter the new millennium.