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Deliver the Unexpected is written by Richard Robbins and published by John Wiley & Sons. It's available with International Standard Book Number or ISBN identification 1118461630 (ISBN 10) and 9781118461631 (ISBN 13).
Praise for Deliver the Unexpected "Richard's insights are exactly what entrepreneurs need to readto transform their business in today's new reality." —Margaret Kelly, CEO of RE/MAX International "Deliver the Unexpected is an absolute must-read for anyentrepreneur serious about changing the game." —Robin Sharma, bestselling author of The Leader Who Had NoTitle and The Monk Who Sold His Ferrari "Much more than just a fascinating story and much more than justa book on success. Be ready to come away with knowledge of theprinciples that will help you take your career and income to awhole new level." —Bob Burg, coauthor of The Go-Giver and authorof Endless Referrals "Anyone can beat up on common wisdom. The trick is buildingsomething better in its place, and Robbins has done it—bigtime. Highly recommended." —Michael Port, coauthor of The Contrarian Effect:Why It Pays (BIG) to Take Typical Sales Advice and Do theOpposite "Good news: spending time with Richard Robbins's new book,Deliver the Unexpected, isn't work. This fictional parablemakes ingesting a dose of well-thought-out career advice no work atall." —Phil Soper, President & CEO, Brookfield RealEstate Services/Royal LePage "This is a terrific book—entertaining, insightful, andfast-moving. You learn a series of proven, practical methods andtechniques to help you build and run a more profitablebusiness." —Brian Tracy, Chairman & CEO, Brian TracyInternational