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Handbook of Public Service Delivery is written by Christopher G. Reddick and published by Edward Elgar Publishing. It's available with International Standard Book Number or ISBN identification 1035315319 (ISBN 10) and 9781035315314 (ISBN 13).
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.