The Patient Experience
- Orlando Jay Perez
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Know about the book -
The Patient Experience is written by Orlando Jay Perez and published by Florida Hospital Publishing. It's available with International Standard Book Number or ISBN identification 0982040954 (ISBN 10) and 9780982040959 (ISBN 13).
Simple solutions that everyone can do to create an exceptional patient experience. Hospitals are so clinically oriented they often overlook the emotional and relational aspects of patient care, which is how many patients judge their experience. When caregivers let patients know who they are, what they do, and why they care it creates a great sense of hope, trust, and belonging.
