Smart Services
- Deborah C. Sawyer
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Know about the book -
Smart Services is written by Deborah C. Sawyer and published by Information Today, Inc.. It's available with International Standard Book Number or ISBN identification 0910965560 (ISBN 10) and 9780910965569 (ISBN 13).
Focus is on the competitive information needs of service-oriented firms in this book for managers in service businesses, entrepreneurs, marketing specialists, and competitive intelligence professionals. Sawyer, president of a consulting firm, describes the forms of competition in service businesses,
