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Winning Ways: The Funeral Profession's Guide to Human Relations is written by Todd W. Van Beck and published by McGraw Hill Professional. It's available with International Standard Book Number or ISBN identification 0838596460 (ISBN 10) and 9780838596463 (ISBN 13).
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Written for the funeral service industry by a funeral service professional, this unique book teaches effective methods of interacting with people.