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How to Analyze Talk in Institutional Settings is written by Alec McHoul and published by A&C Black. It's available with International Standard Book Number or ISBN identification 082645464X (ISBN 10) and 9780826454645 (ISBN 13).
Three approaches to analysing talk are introduced by internationally recognised experts: conversation analysis, discursive psychology and critical discourse analysis. The remainder of the book is devoted to applications, theory and method. Both authors from Murdoch University WA.