Delivering Knock Your Socks Off Service
- Kristin Anderson
- Performance Research Associates
- Ron Zemke
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Know about the book -
Delivering Knock Your Socks Off Service is written by Kristin Anderson and published by . It's available with International Standard Book Number or ISBN identification 0814426891 (ISBN 10) and 9780814426890 (ISBN 13).
The game may have changed, but one rule is constant: A company is only as good as the service it gives.
