Emotional Labor and Crisis Response
- Sharon H. Mastracci
- Mary Ellen Guy
- Meredith A. Newman
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Know about the book -
Emotional Labor and Crisis Response is written by Sharon H. Mastracci and published by M.E. Sharpe. It's available with International Standard Book Number or ISBN identification 0765631199 (ISBN 10) and 9780765631190 (ISBN 13).
The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
