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Productivity in Public and Non Profit Organizations is written by Evan M. Berman and published by SAGE. It's available with International Standard Book Number or ISBN identification 076191031X (ISBN 10) and 9780761910312 (ISBN 13).
This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies.