Microsoft System Center Optimizing Service Manager

Know about the book -

Microsoft System Center Optimizing Service Manager is written by Thomas Ellermann and published by Microsoft Press. It's available with International Standard Book Number or ISBN identification 0735685177 (ISBN 10) and 9780735685178 (ISBN 13).

Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.