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Smart Citizens, Smarter State is written by Beth Simone Noveck and published by Harvard University Press. It's available with International Standard Book Number or ISBN identification 0674915453 (ISBN 10) and 9780674915459 (ISBN 13).
Governments make too little use of the skills and experience of citizens. New tools—what Beth Simone Noveck calls technologies of expertise—are making it possible to match citizen expertise to the demand for it in government. She offers a vision of participatory democracy rooted not in voting or crowdsourcing but in people’s knowledge and know-how.