Exit, Voice, and Loyalty

Know about the book -

Exit, Voice, and Loyalty is written by Albert O. Hirschman and published by Harvard University Press. It's available with International Standard Book Number or ISBN identification 067425449X (ISBN 10) and 9780674254497 (ISBN 13).

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations.