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Winning with the Disability Discrimination Act. A Guide for Business is written by British Standards Institute Staff and published by BSI British Standards Institution. It's available with International Standard Book Number or ISBN identification 0580440931 (ISBN 10) and 9780580440939 (ISBN 13).
Provides clear advice and guidance on implementing the provisions of the Disability Discrimination Act, including best practice advice, access audits, case studies, assessment and how to handle complaints. This comprehensive toolkit manual with CD-ROM is useful as a business resource for operational managers, company directors, and others.