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Designing and Using Organizational Surveys is written by Allan H. Church and published by Gower Publishing, Ltd.. It's available with International Standard Book Number or ISBN identification 0566079755 (ISBN 10) and 9780566079757 (ISBN 13).
Organizational surveys can be a powerful tool for measuring and improving employee commitment. But poor design and administration can all too frequently lead them to fail. This work offers a seven-step model covering the entire process, from initiation to post mortem. It explains how to devise and administer different types of survey, moving sytematically through the stages involved. Examples, specimen documentation, work sheets and case studies from a variety of organizational settings are included throughout.