Business 2000
- Beverly Rokes
- Career Solutions Training Group
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Know about the book -
Business 2000 is written by Beverly Rokes and published by Cengage Learning. It's available with International Standard Book Number or ISBN identification 0538431261 (ISBN 10) and 9780538431262 (ISBN 13).
Business 2000: Customer Service is a new way to introduce customer service skills. With information on the importance of customer service, understanding and satisfying the customer's needs, and ways to interact with the customer, the sleek 4-color design holds the user's attention. Learn how to provide superior customer service, ways to handle difficult situations, and more!
