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Human Resource Management for the Hospitality Industry(English, Paperback, Drummond Karen E.) is written by Drummond Karen E. and published by John Wiley & Sons Inc. It's available with International Standard Book Number or ISBN identification 0471289728 (ISBN 10) and 9780471289722 (ISBN 13).
Comprehensive guidance toward HR functions in hospitality Employee excellence is a cornerstone of success in the hospitality industry, and the human resources department is the backbone of good business. Human Resource Management for the Hospitality Industry covers all aspects of the HR function and the ways in which it meets the unique needs of restaurants, hotels, and related businesses. From staffing and unions to health and safety, communication, conflict resolution, and more, the role's responsibilities are clearly defined and explained. Relevant legal statutes and supplementary resources provide the highly practical guidance HR professionals can use immediately on the job.