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Workscripts is written by Stephen M. Pollan and published by John Wiley & Sons. It's available with International Standard Book Number or ISBN identification 0470633247 (ISBN 10) and 9780470633243 (ISBN 13).
What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: • Negotiating severance • Performance reviews • Responding to a pay cut • Asking for a raise or promotion • Terminating a friend • Job interviews • Dealing with difficult bosses • And many more