Remarkable Service(English, Paperback, The Culinary Institute of America (CIA))

Know about the book -

Remarkable Service(English, Paperback, The Culinary Institute of America (CIA)) is written by The Culinary Institute of America (CIA) and published by John Wiley and Sons Ltd. It's available with International Standard Book Number or ISBN identification 0470197404 (ISBN 10) and 9780470197400 (ISBN 13).

As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges--what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.