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Artful Leadership is written by Mary Tschirhart and published by Indiana University Press. It's available with International Standard Book Number or ISBN identification 0253332346 (ISBN 10) and 9780253332349 (ISBN 13).
In stakeholder legitimacy problems, the organization's values or norms are in conflict with stakeholders' activities, as in the case of a theater concerned that a volunteer is misusing theater funds. In efficiency problems, organizational and stakeholder activities are interdependent and incompatible, without any violation of the values or norms of either party, as when a theater is competing with other theaters for a funder's limited monies.